Are you Mohawk Material? We’re the biggest and the best flooring company in the world, and we are looking for the best Credit Analyst professionals to support our continued growth! At Mohawk there are always opportunities for high performing marketing professionals to excel! Are you the best? If so show us what you are made of and come build you.
Maintain customer accounts and collects assigned delinquent accounts by telephone and/or written correspondence. Works with direct supervision, performs routine work; follows documented guidelines and processing standards to compare information and ensure compliance for processing, seeks advice and approval for non-routine issues
High school graduate and 1 year related work experience; prior experience performing customer service duties a plus.
Basic knowledge of Credit and Collections terms, concepts and practices; knowledge of the departments operating and processing standards, guidelines and policies
Basic knowledge of the Company’s products, services, organizational and functional structure.
Basic computer skills that include Windows, Excel, Word, database, E-mail and other department specific software systems
Good oral, written and interpersonal communications skill, to effectively communicate via the telephone with internal and external customers; and ability to maintain professionalism and respond tactfully in a “customer friendly” manner
Ability to interpret and follow oral and written instructions, polices, guidelines and processing standards
Ability to perform basic math calculations
Ability to perform multiple tasks in an organized manner, with meticulous attention to detail, and accuracy; and the ability to meet deadlines.
EOE Minorities/Females/Protected Veterans/Disabled (EEO/AA M/F/D/V)
Mohawk Industries is the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Pergo, Quick-Step and Unilin. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc offers a comprehensive compensation package that includes a wide variety of benefit options so that individuals can tailor plans that are right for him or her. Benefits include health care with a prescription card, dental/vision, disability, life insurance, 401(k) plan with company match, employee purchase discounts, tuition reimbursement for undergraduate and graduate programs and much more.