• Manager Software Quality Assurance

    Business Site US-GA-KENNESAW
    Job ID
    FLSA Status
  • Overview


    Are you Mohawk Material? We’re the biggest and the best flooring company in the world, and we are looking for the best Manager Software Quality & Test professionals to support our continued growth! At Mohawk there are always opportunities for high performing Manager Software Quality & Test Professionals to excel! Are you the best? If so show us what you are made of and come build your career with us!


    This role will be responsible for managing the managing and directing the system test activities for a large-scale Customer Facing applications including B2B (SAP Hybris Commerce Platform), B2C (Sitecore Platform) and CRM ( applications being deployed to multiple users across the United States and Canada, especially as the system evolves over multiple releases. You must be able to develop an approach for full system integration test of the technical implementation of the Customer Facing applications to include integration of all hardware, software, and network components with emphasis on Interoperability, Interfaces, Data Management, Data Validation, System Performance, Security, COOP, Disaster Recovery, Reliability/Availability/Maintainability (RAM), Training, and Help Desk.

    • Responsible for planning, controlling, estimating, monitoring and reporting of all test activities during the Sprint Level Testing, SIT and UAT Project Phases
    • Strong coordination between the Manager and the Project Leader regarding test planning issues.
    • Define and update the project specific Test Plan.
    • Ensure availability and quality of functional and non-functional requirements.
    • Define test cases for execution.
    • Coordinate availability of sufficient and reliable test data.
    • Ensure and control test execution including AUTOMATION
    • Create and distribute test reports (e.g. test progress and defect reports).
    • Organize Defect Management.
    • Evaluate test results for operations readiness
    • Create and distribute defect reports during stabilization.
    • Represent the test team in the project committees
    • Coordination with the appropriate contacts (Project Leader, Business, Design, IT development, IT operation, related projects, etc.)
    • Identify and manage test risks.
    • Support Go-Live activities
    • Share best practices with production support teams


    • Bachelor’s degree in Computer Science or related field
    • Minimum 10 years of test management experience
    • E-Commerce Software Testing Experience
    • Must be able to write detailed test plans, understand scenario and script development, and requirements traceability.
    • Knowledge of Agile and Waterfall Project Management methodologies and assess the implementation into the test approach.
    • Must be able to develop a framework for automated testing using the Tosca Test Suite and Selenium with Appium for Responsive testing.
    • Shall have knowledge of enterprise-level applications, including ERP, Electronic Data Interchange (EDI), CRM (Salesforce), data warehouses, etc. and ERP applications (e.g., CAMS/AS400, SAP). 
    • Knowledge of database testing, mainframe testing, validation of text, html, excel and other files through automation.


    • Excellent oral, written, presentation and interpersonal communications skills; ability to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with internal and external customers
    • Ability to present and explain technical information in a way that establishes rapport persuades others, and gains understanding
    • Ability and willingness to accept responsibility, willingness to challenge established practices and draw relevant conclusions, including the persistence and willingness to take calculated risk, to stimulate, market and sell new ideas within the     
    • Ability to work effectively in a diverse work group, to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others.
    • Ability to manage/implement projects and contributes to concept development, and ability to identify, analyze and resolve business issues through solution-oriented projects
    • Ability to perform in a high pressure environment and/or crisis situation and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.

    EEO Minorities/Females/Protected Veterans/Disabled



    Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Bigelow, Daltile, Durkan, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, Unilin and Quick-Step. During the past decade, Mohawk has transformeEd its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, China, Europe, India, Malaysia, Mexico, Russia and the United States.


    Mohawk Industries, Inc offers a comprehensive compensation package that includes a wide variety of benefit options so that individuals can tailor plans that are right for him or her. Benefits include health care with a prescription card, dental/vision, disability, life insurance, 401(k) plan with company match, employee purchase discounts, tuition reimbursement for undergraduate and graduate programs and much more.




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