Business Site US-NC-MT GILEAD
Job ID
FLSA Status
Job Group


Mohawk Industries is the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Bigelow, Daltile, Durkan, Karastan, Lees, Marazzi, Mohawk, Pergo, Unilin, Quick-Step and IVC. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.


Mohawk Industries, Inc. is an Equal Opportunity Employer committed to an inclusive workplace and a proud Drugs Don’t Work participant. 



EOE Minorities/Females/Disabled/Protected Veterans 


Drug-Free/Tobacco-Free Workplace



Supervises the MDF/HDF raw board production crew including safety, quality, cost, efficiency, training, and environmental compliance.

  • Perform daily pre-shift meeting to pass on needed information to crews.
  • Ensures all new SOP’s are passed down and trained to specific positions.
  • Reviews production schedule with Operators to ensure a plan is set to obtain best possible output with required quality specifications.
  • Complete inspection of entire work area to ensure normal operations and employees are working in a safe manner.
  • Shift work force as needed to ensure production and housekeeping goals are met.
  • Review quality reports for material being produced at the time and when changes are made.
  • Monitor production equipment throughout the shift to ensure normal operations.
  • Monitor employees throughout the shift to ensure tasks are being completed in a safe and timely manner.
  • Review Operator quality checks and verify accurate information is passed on the Quality Control.
  • React and assist with all downtime causes to help troubleshoot to ensure production resumes as soon as possible.
  • Ensure notification are created for all emergency work orders.
  • Create notifications for repairs that need to be made from finding from Operators and routine walks and inspections.
  • Leads employees through root cause analysis and assists problem solving when issues occur.
  • Follow up behind Operators to ensure steps are being made to minimize cost while maximizing production.
  • Ensure proper training is being performed on shift by evaluating performance.
  • Provide coaching to crew to help them achieve plant objectives.
  • Investigate and correct any material that did not meet quality specifications.
  • Take immediate actions to correct and share information with depart to prevent reoccurrence.
  • Ensure all environmental policies are being met and required inspections are being performed properly.
  • Monitors raw board production for surface defects and works to eliminate if defects appear.
  • Verifies all company policies are adhered to.
  • Ensures safe and healthy working conditions and an organized work environment.
  • Performs other related duties as required.




High School Diploma or GED required (college degree preferred) or an equivalent combination of education, training, and experience that provides the required skills and knowledge to perform the essential function of the job.  


Requires 4 or more years' experience in a manufacturing environment, direct experience manufacturing MDF board preferred.



  • Proficient using a PC and other department specific databases, systems, and other hardware and software. 
  • Proficient using all assigned department machinery and other related equipment and the knowledge and skills required to perform troubleshooting, preventative maintenance, and resolve other basic operating problems.  Proven mechanical ability. 
  • Knowledge of Mohawk’s organizational and functional operating structure, products, administrative procedures, and policies. 
  • Basic knowledge and understanding of HR policies, practices, and procedures as it relates to employee relations, hiring, terminations, benefits and compensations plans and administration guidelines. 
  • Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals.  The ability to calculate figures and amounts such as proportions and percentages. 
  • Excellent verbal, written and interpersonal communication skills in order to effectively interact with Senior Management and internal customers; ability to communicate with others in an antagonistic situation using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standard
  • Ability and willingness to challenge established practices and draw relevant conclusions; ability to persuade, market and sell new ideas; ability to work in a high-pressure environment and exercise good judgment to resolve problems in the absence of formalized guidelines and procedures.
  • Excellent human resource management skills to effectively lead and direct a diverse work group; to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others.






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