Samples Assistant

Job ID
FLSA Status
Job Group





Mohawk Industries is the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Bigelow, Daltile, Durkan, Karastan, Lees, Marazzi, Mohawk, Pergo, Unilin, Quick-Step and IVC. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States


  • Provides full time sample and stock support to the Showroom Manager and sales staff, and occasionally covers when Showroom Manager is away, or during busy season .
  • Assume responsibility for the sampling, shipping and courier services and other similar administrative tasks and services.  
  • Works with Showroom Manager to ensure that showroom and sample inventory levels are maintained to service local market, both at Showroom and offsite Mohawk storage space.
  • Coordinates and fulfills sample orders from showroom and Mohawk Groups storage for designated clients and firms.
  • Maintain, organize, and track samples daily with provided inventory lists and tracking spreadsheet
  • Maintain updated working resource library of all product sample books, etc.
  • Organize Architectural Folders and reorder as needed
  • Filing samples away that return to the showroom/Mohawk
  • Work with Showroom Manager to keep up with product deletions.
  • Maintains, orders/reorders, and receives office supplies, and is proactive about stocking.
  • Make sure all carpet books in display and library are straight, organized, and spine out
  • Receives incoming and outgoing packages, and distributes packages and mail to recipients.
  • Provides basic receptionist duties as backup for Showroom Manager: greets and announces visitors and caterers, etc.
  • Maintain a professional and clean appearance and atmosphere within the Showroom/Mohawk space
  • Carries out other duties as assigned



  • Entry Level but must meet core compentencies below.
  • Excellent customer service skills.
  • Professional phone manner with the ability to prioritize and function efficiently.
  • Excellent oral, written, and interpersonal communication skills necessary to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with all levels of internal and external customers. 
  • Strong analytical skills to interpret/adapt system procedures or operating concepts to fit new situations.
  • Ability to conceptualize, organize and execute new initiatives
  • Strong organizational skills – attention to detail and the ability to multi -task and meet deadlines.
  • Self-Motivator-willing to take the initiative.
  • Proficiency in Outlook, Excel, Microsoft Word, and Gmail/Google preferred.
  • Must be able to lift 50 pounds on a regular basis
  • High school diploma or GED

Mohawk Industries, Inc offers a comprehensive compensation package that includes a wide variety of benefit options so that individuals can tailor plans that are right for him or her. Benefits include health care with a prescription card, dental/vision, disability, life insurance, 401(k) plan with company match, employee purchase discounts, tuition reimbursement for undergraduate and graduate programs and much more.




EOE Minorities/Females/Protected Veterans/Disabled


Drug-Free/Tobacco-Free Workplace


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